Privacy Policy

1. Information We Collect

• Account details such as name, email, phone number, and authentication identifiers.
• Profile and learning preferences such as exam target, language preference, and study choices.
• Usage data such as pages visited, quiz attempts, bookmarks, and feature interactions.
• Payment metadata from payment partners; we do not store full card or banking credentials.
• Device and technical data such as IP address, browser type, and app diagnostics.

2. How We Use Information

• To provide and improve exam preparation features, including mock tests and progress tracking.
• To personalize content, language display, and exam-specific recommendations.
• To process subscriptions, verify transactions, and prevent abuse or fraudulent activity.
• To communicate important service updates, support responses, and policy notices.
• To maintain platform security, troubleshoot issues, and monitor service performance.

3. Sharing and Third Parties

We share data only when required to run core services, including trusted providers for hosting, analytics, authentication, communication, and payments. These providers process data under contractual obligations and only for legitimate business purposes.

4. Data Retention

We retain personal data only as long as needed for service delivery, legal compliance, dispute resolution, and security. Retention duration depends on account status, legal requirements, and operational necessity.

5. Your Rights and Choices

• Access, correct, or update your personal information.
• Request deletion of your account and associated personal data, subject to legal obligations.
• Opt out of non-essential communications using unsubscribe links or support requests.
• Manage cookies and similar technologies through browser settings.

6. Security

We apply reasonable administrative, technical, and organizational safeguards to protect personal data. No online platform can guarantee absolute security, but we continuously improve protections against unauthorized access and misuse.

7. Children and Minors

Our services are not intended for children under the age required by applicable law to provide independent consent. If we learn that personal data was submitted without valid consent, we will take reasonable steps to delete it.

8. Policy Updates

We may update this policy from time to time. Material updates will be reflected on this page with a revised effective date.

9. Contact Us

For privacy questions, requests, or complaints, contact us at hello@pscprep.ai.